User Training Videos

Self-paced learning videos to quickly get you started.

 

            

Login

Login instructions for the Hafele India customer portal

            

            
            

Reset Password

To make your account more secure, learn how to reset the default password and create your own password.
            

            
            

Co-user Creation


You’ll learn how to create a co-user to help you run shows and perform key functions such as sharing product information, placing orders, and viewing financial information on the customer portal.
            

            
Co-user Login
            

Find out how your co-user can login to the portal with these easy steps.

            

 

            
            

Product Search Using Search Bar

            

You can now view product information by using the article name or code to search for the product.

            

            
            

Product Search Using Navigation

            

Find the product you're looking for using guided navigation on the customer portal.

            

            
            

Account Information

            

By following these simple steps, you can view real-time account information such as financial details, customer performance, pending invoices, pending sales orders, and recently edited wishlists.

            

            
Order Placement
            

Understand how to place an order via the customer portal

            

            
            

Quick Ordering - Direct Entry

            

Easy steps to place an order via 'direct entry' by entering the article number and the desired quantity

            

            
            

Quick Ordering - Excel

            

Find out how to place a bulk order using the Excel upload functionality to order up to 200 items all at once.

            

            
            

Quick Ordering - Last 100 Articles Ordered

            

Discover the process of placing a quick order from a list of the last 100 ordered articles.

            

            
            

Wishlist Creation & Order Placement

            

Simple instructions on how to create your own wishlist and plan your orders

            

            
            

View & Apply Schemes

            

View your scheme and apply it while placing an order to gain maximum benefit.