Training Initiative

Häfele India training programmes are designed to meet basic, specific and intensive learning needs and can be divided into 2 broad categories :

•Internal Trainings: These are conducted for Häfele’s new / existing employees in order to enhance their product knowledge and include trainings such as Induction Training, Associate Training, Refresher Training, New Product Training, Internal Train-the-Technician Training etc.
•External Trainings: These are conducted for Häfele partners and include Franchisee Training, Franchisee Technician Training, OEM Training, Architect Training, Dealers Training, Distributor Training, External Product Training etc.

Internal Training Program

In Depth Product Training

Induction Training

Induction Training is conducted to introduce our new employees to our company culture, values, procedures and basics about every product category as well as to equip them with a clear understanding of the functions and dynamics of the organization in order to help them effectively fit into their respective job roles.

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Associate Training

The Associate Training programme is divided into weekly sessions which are spread over 2 – 3 months. The programme provides in-depth knowledge of all Häfele products followed by a rigorous hands-on installation and technical training session to cover all aspects of learning.

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Refreshers Training

The Refresher training programme is conducted to help our existing employees recall and reinstate their previously acquired knowledge and skills with necessary updations and additions of new skills and knowledge wherever required. Through these trainings it is ensured that the participant’s existing product knowledge is monitored and queries related to key products are discussed and solved.

New Product Training

New product trainings are sessions planned for our sales and back office employees with an objective of providing special focus on the new products introduced, covering their feature-benefits and other technical details together with giving the participants a general overview of all Häfele products

Internal Train-The-Technician Programme

The Internal train-the-technician programme is conducted for new as well as existing technicians in order to equip them with the necessary technical and installation skills that will in turn help them assist our customers effectively.

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External Training Program

Franchisee Training

Franchisee trainings ensure that our trade partners are technically equipped to assist customer purchases of Häfele products from their showrooms. The trainings also cover key product installations which gives them a better insight into the functionality/technicality of the products.

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External / Franchisee Train-The-Technician

In collaboration with the Franchisee Operation Team, the training team conducts ‘Train-the-Technician’ programmes for technicians employed by and /or closely associated with our Franchisees. The main objective of the External Train-the-Technician programme is to impart installation trainings of Häfele fittings to these technicians.

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OEM Training

OEM trainings mainly focus on providing an overview of Häfele’s product range. These trainings also emphasise on key product installations for a better understanding of our products.

Dealer Training

Dealer trainings focus on providing an overview of Häfele’s product range to our extended channel partners - Dealers. These trainings also touch upon key installations of our products to aid the participant’s conceptual as well as technical understanding.

Architect Training

Architect trainings aim at providing the participants, i.e. Architects, with a holistic insight of the Häfele  product range. These trainings also serve as doubt clearing sessions where numerous queries raised by the architects are addressed by our trainers.