Customer Care

‘Service’ forms the focal point of our 360-degree approach in providing complete solutions to you – our customer. We bring this to solidity with our dedicated team of professionals who are your ‘ambassadors’ to us – they are with you at every point of interaction be it through assistance in product selection or after sales support.
Assisting our Customer Ambassadors to serve you better, is a competent team of trained and certified technical experts who also form an integral part of our Customer Service Proposition. These experts are spread across the country to assist you with technical advice on products, installation support and timely resolution of technical complaints, where necessary.

ONLINE FEEDBACK FORM

We always look forward to hearing from you about your experiences with us. We also strive to keep learning and improving our approach - improvement always remains a persuasion. So please write to us with your feedback, suggestions or any other important issues that you wish to bring to our immediate notice.

You can email us at head.customercare@hafeleindia.com with any of the above instances of communication.